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Privacy Policy

Effective date: April 15, 2026
Last updated: September 23, 2026

One2Consult ("we", "us", "our") operates onetoconsult.com (the "Site") and related consulting services. This policy explains what personal information we collect, how we use it, and the rights you have.

1. Information We Collect

  • Contact information — name, email, phone number, company name when you submit a consultation request, opt in to SMS, or contact us.
  • Communication content — messages you send via forms, voice calls, or SMS with our team or our AI assistant ("Eva").
  • Technical and analytics data — IP address, browser and device type, pages visited, and referring site, collected through server logs and Google Analytics (see Section 5).
  • Transaction data — billing information processed by our payment providers (we do not store full card numbers on our servers).

2. How We Use Your Information

  • Respond to consultation requests and book appointments.
  • Send transactional SMS messages including two-factor authentication codes, appointment confirmations and reminders, and informational follow-ups after phone consultations.
  • Operate and secure the Site.
  • Comply with legal obligations.

3. SMS Communications Program

By providing your phone number and opting in (via web form checkbox or explicit verbal consent during a phone call), you agree to receive text messages from One2Consult. Message types include:

  • Two-factor authentication / login verification codes
  • Appointment confirmations, reminders, and reschedule notifications
  • Informational follow-ups after phone consultations, including links to our scheduling page and resources discussed on the call

Message frequency varies based on account activity. Message and data rates may apply from your carrier. Reply STOP to unsubscribe at any time. Reply HELP for support, or email office@onetoconsult.com.

No mobile information, including phone numbers and SMS opt-in data, will be shared with any third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is not transferred to any third party.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services (for example, Twilio Inc., which provides SMS infrastructure).

4. How We Share Information

We share information only with:

  • Service providers who help us operate (hosting, email, SMS delivery via Twilio Inc., CRM, Google LLC for analytics) under contracts that limit their use of your information to providing services to us.
  • Legal authorities when required by law.
  • Successors in the event of a merger or acquisition (with notice).

We do not sell personal information. We do not share mobile phone numbers or SMS opt-in data with third parties for marketing.

5. Cookies and Analytics

The Site uses cookies and Google Analytics, a service of Google LLC, to collect statistics about how visitors use the Site, such as pages viewed, approximate location, and device and browser type. We do not use advertising cookies. Google may also collect information about your use of this and other websites, as described in Google’s policy on how it uses data from sites that use its services (policies.google.com/technologies/partner-sites). You can disable cookies in your browser settings or opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion at any time (see Section 8).

7. Security

We implement reasonable technical and organizational measures to protect personal information, including encrypted transport (HTTPS), secure credential storage, and access controls.

8. Your Rights

Depending on your jurisdiction you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion
  • Opt out of marketing
  • Data portability (CCPA / GDPR)

To exercise any of these, email office@onetoconsult.com with the subject line "Privacy Request".

9. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Do Not Track

The Site does not respond to "Do Not Track" browser signals.

11. Changes to This Policy

We may update this policy. The "Last updated" date at the top reflects the latest revision. Material changes will be notified on the Site.

12. Contact

One2Consult
Miami, Florida, USA
Phone: +1 (442) 264-9529
Email: office@onetoconsult.com (subject line "Privacy Request" for requests under Section 8)